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What Is Custody Risk in Crypto

By Safeheron Team
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What is custody risk in crypto

Custody risk in crypto means the danger of losing digital assets because of theft, hacking, or mismanagement by those who hold or control them. Anyone who owns crypto faces this risk, whether they use self-custody or trust a third party. The question “what is custody risk crypto” matters because the loss can reach billions of dollars. For example, the collapse of FTX led to over $8 billion in losses, and other major incidents highlight the scale of this threat.

Incident

Year

Loss Amount (USD)

Description

FTX Collapse

2022

$8.9 billion

Mismanagement and suspected insider hack

Coincheck Hack

2018

$534 million

Phishing attack on hot wallets

Mt. Gox Hack

2014

$460 million

Bitcoin stolen from hot wallet vulnerabilities

DMM Bitcoin

2024

$308 million

Loss with partial compensation

KuCoin Hack

2020

$281 million

Stolen funds with partial recovery

BitMart Hack

2021

$196 million

Hackers accessed private keys from hot wallets

Bar chart comparing loss amounts from major crypto custody risk incidents

These events show that custody risk in crypto can lead to some of the largest losses in the entire industry.

Key Takeaways

  • Custody risk in crypto means losing digital assets due to theft, hacking, or mismanagement by those who hold the private keys.

  • Private keys control access to crypto; losing or exposing them leads to permanent loss since blockchain transactions cannot be reversed.

  • Self-custody gives full control but requires strong security and responsibility; third-party custody offers convenience but involves trusting others.

  • Common risks include key loss, cyberattacks, operational errors, and changing regulations, all of which can cause irreversible losses.

  • Using cold storage, multi-signature wallets, two-factor authentication, and choosing regulated custodians help reduce custody risks effectively.

What is custody risk crypto

Definition

What is custody risk crypto? This question refers to the danger that someone may lose access to their digital assets because of theft, hacking, or mistakes by those who hold or manage them. In the world of crypto, custody means the responsibility for keeping private keys and digital assets safe. If a person or company fails to protect these keys, the assets can disappear forever. Unlike traditional banks, crypto transactions cannot be reversed. Once someone loses access, there is no way to recover the funds.

Regulatory bodies around the world have created rules to help reduce custody risk in crypto. They require custodians to keep client assets separate, use secure storage, and maintain accurate records. The table below shows how major regulators define and address custody risk crypto:

Regulatory Aspect

Description and Requirements

Segregation of Client Assets

Custodians must keep client cryptoassets separate from their own, using clearly identified wallets/accounts.

Secure & Accessible Storage

Assets must be protected against loss or theft, with operational controls ensuring client access at all times.

Accurate Books and Reconciliations

Custodians are required to maintain up-to-date records and perform regular reconciliations to detect discrepancies.

Governance and Controls

Strong internal controls, risk management policies, and oversight roles including due diligence on third parties are mandated.

Prudential Capital Requirements

Custodians must hold minimum capital (e.g., £150,000 plus additional capital scaled to assets under custody) to ensure financial resilience.

Regulators also identify several categories of custody risk crypto, such as insolvency risk, security threats, operational failures, and regulatory uncertainty. These risks can affect both individuals and institutions.

Why It Matters

What is custody risk crypto, and why does it matter? The answer lies in the unique nature of crypto assets. Private keys control access to funds. If someone loses a private key or it gets stolen, the assets are gone forever. Blockchain transactions cannot be undone. This makes custody risk one of the most important issues for anyone holding crypto.

For both individuals and institutions, custody risk crypto brings serious consequences:

  1. Loss or theft of private keys leads to permanent loss of assets.

  2. Mistakes in managing keys or wallets cannot be fixed.

  3. Physical risks, such as losing a hardware wallet, add another layer of danger.

  4. Hacks and insider threats at exchanges can wipe out user funds.

  5. Institutions must also worry about regulatory compliance, transparency, and insurance.

75% of institutional investors see custody risk as a top concern. They use advanced security methods like multi-signature wallets and cold storage to protect assets. Still, the complexity of managing private keys makes custody risk crypto a constant challenge.

Failing to manage custody risk crypto can cause:

  • Security breaches and theft of digital assets.

  • Increased exposure to both internal and external threats.

  • Operational problems and inefficiencies.

  • Legal and regulatory trouble.

  • Financial losses and damage to reputation.

  • Difficulty in protecting assets and meeting compliance standards.

Institutional investors demand transparency, segregation of funds, and insurance. They want platforms that allow real-time monitoring and secure access. The collapse of major exchanges, such as FTX, shows how devastating poor custody practices can be. Regulated custodians with strong security and insurance help reduce these risks.

What is custody risk crypto? It is the risk that defines the safety of every digital asset. Understanding and managing this risk protects both individuals and institutions from irreversible loss.

Crypto Custody

Private Keys

Private keys play a central role in crypto custody. They act as secret codes that allow users to access and control their digital assets. Whoever holds the private key has full control over the crypto. This makes private keys a prime target for theft. Protecting them is the most important part of any custody solution.

Crypto custody providers use several methods to keep private keys safe:

  • Cold wallets store private keys offline, away from internet threats.

  • Hardware security modules (HSMs) add another layer of protection by keeping keys in secure hardware.

  • Key sharding splits a private key into parts and stores them in different places, reducing the risk of a single point of failure.

  • Multi-signature wallets require more than one person to approve a transaction, making unauthorized access harder.

  • Multi-party computation (MPC) spreads control among several parties, so no single person can move funds alone.

  • Regular audits and monitoring help spot problems early.

  • Multi-factor authentication adds extra security steps.

  • Custody providers follow rules like KYC and AML to protect against fraud and keep client assets separate.

  • Insurance and strong governance controls build trust and add more protection.


These steps ensure that private keys, and the crypto assets they protect, stay secure.

Storage Methods

Crypto custody uses different storage methods to balance security and convenience. The two main types are hot wallets and cold storage. Each method has its own strengths and weaknesses.

Feature

Hot Wallet

Cold Storage

Security

More vulnerable to online threats such as hacking and malware

Highly secure by keeping private keys offline, preventing remote access by hackers

Custody

Mostly non-custodial (user controls keys), but custodial web wallets rely on exchanges, which can pose risks

Can be custodial or non-custodial; users can choose to control keys or entrust third parties

Accessibility

Instant access and ease of use due to internet connection

Requires additional steps to access funds, less convenient for frequent transactions

Best For

Active traders, frequent users needing quick access

Long-term holders prioritizing security over convenience

Cost

Typically free

Hardware wallets require upfront investment; paper wallets are low cost but less durable

Risk Level

Higher risk due to constant online exposure

Lower risk due to offline storage, but risk of loss if keys or devices are misplaced or damaged

Hot wallets connect to the internet and offer quick access, making them popular for daily use. However, they face higher risks from hackers. Cold storage keeps private keys offline, making it much safer for long-term crypto custody. Hardware wallets, paper wallets, and air-gapped devices are common cold storage options. Some investors use both methods, keeping small amounts in hot wallets for trading and most assets in cold storage for safety.

Crypto custody works best when users match their storage method to their needs. Active traders may prefer hot wallets, while long-term holders should consider cold storage for better protection.

Custody Types

Self-Custody

Self custody gives users complete control over their crypto assets. In this model, individuals hold their own private keys and manage their wallets directly. This approach removes counterparty risk because no third party can access or freeze the funds. Users enjoy full ownership, privacy, and flexibility in choosing wallets and platforms. They do not need to share personal data or rely on outside parties for access.

However, self custody comes with serious responsibilities. Users must secure their private keys and backups. If they lose their keys or fall victim to hacking, the crypto is lost forever. There is no insurance or recovery option. Managing self custody can be complex, especially for beginners. Users must stay alert to threats and keep their security practices strong.

Self custody offers freedom and privacy, but it demands careful management and technical skill.

Advantages:

  • Full control and ownership of assets

  • Greater privacy and flexibility

  • No risk from third-party insolvency

Disadvantages:

  • Complete responsibility for security

  • Risk of permanent loss if keys are lost

  • No insurance or fraud protection

Third-Party Custody

Third-party custody involves trusting an external provider to safeguard crypto assets. The custodian holds the private keys and manages security, compliance, and access. This model suits users who want professional management or need to meet regulatory requirements. Institutions often choose third-party custody for large holdings.

This approach reduces the burden of personal security and offers features like insured cold storage, audits, and regulatory compliance. However, users must trust the custodian’s systems and processes. Risks include withdrawal delays, service fees, and possible insolvency or operational failures at the custodian or its partners.

Feature

Self Custody

Third-Party Custody

Key Control

User

Custodian

Security Responsibility

User

Custodian

Access

Immediate

May face delays

Fees

Minimal

Service fees apply

Risk

Key loss, hacking

Custodian failure, withdrawal issues

Multisig & MPC

Multisignature (multisig) and multi-party computation (MPC) solutions add extra layers of security to crypto custody. Multisig wallets require multiple private keys, each held by different parties, to approve transactions. This setup prevents any single person from moving funds alone. It reduces the risk of loss from a single compromised key.

MPC takes this further by splitting a private key into several encrypted shares. Different parties or devices hold these shares. No one ever has the full key, and transactions need a threshold of approvals. This method removes single points of failure and allows flexible, secure management. Both multisig and MPC distribute control, increase resilience, and support strong operational controls.

  • Multisig and MPC both require multiple approvals for transactions.

  • MPC enables off-chain signing and flexible policy changes.

  • These solutions help institutions and teams manage crypto custody with higher security and compliance.

Custody Risks

Custody Risks

Crypto asset holders face several dangers when choosing how to store their funds. Each custody model brings its own set of risks. The table below shows the most frequently reported dangers for self-custody, partial custody, and third-party custody:

Custody Model

Frequently Reported Custody Risks

Self-Custody

– Technology risks: cyberattacks, phishing, unpatched software vulnerabilities
– Operational risks: insider fraud, poor key protection, single-person control
– Human risks: loss of keys, human error, device loss
– Compliance risks: increasing regulatory scrutiny

Partial Custody

– Complexity and role confusion due to shared control
– Reliance on provider for recovery
– Operational risks related to coordination between parties

Third-Party Custody

– Counterparty risks: insolvency, fraud by custodian
– Technology risks: hacking, data breaches, cyber incidents
– Operational risks: withdrawal restrictions, service fees
– Compliance risks: regulatory exposure and evolving rules
– Risk mitigations include insurance, audits, and regulatory compliance

Key Loss or Theft

Losing access to private keys remains one of the greatest dangers in crypto custody. If someone loses their key or it gets stolen, the assets become unrecoverable. According to recent reports, the estimated annual value of crypto assets lost due to key loss or theft reached $3.7 billion in 2022, dropped to $1.8 billion in 2023, and rose again to $2.2 billion in 2024. These numbers highlight the ongoing risks and the need for strong key management. Both individuals and organizations must understand that a single mistake can lead to permanent loss.

Hacks & Cyber Threats

Hackers use many methods to attack crypto custody solutions. They target private keys with malware, steal authentication tokens, and sometimes even use rogue employees. Attackers also change deposit addresses through browser extensions or messaging apps, tricking users into sending funds to the wrong place. Credential theft, such as phishing or SIM swap attacks, remains common. For example, the Binance hack in 2019 resulted in over $40 million in losses. These dangers show that technology risks are always present, and both individuals and institutions must stay alert.

Operational Failures

Operational failures, such as technical glitches or human error, can cause major dangers in crypto custody. In traditional finance, banks offer insurance and legal protections. In crypto, these safeguards do not exist. If someone sends funds to the wrong address or a system fails, the assets are often lost forever. The open nature of blockchain means there is no way to reverse mistakes. Both individuals and organizations must build strong processes to reduce these risks.

Regulatory Issues

Regulatory dangers affect every custody provider. The rules for crypto custody change quickly and differ by country. Providers must follow many requirements, such as licensing, anti-money laundering checks, and consumer protection laws. The table below outlines some main regulatory challenges:

Regulatory Challenge Category

Description

Fragmented Regulatory Landscape

Different rules at federal and state levels; unclear asset definitions

Licensing and Registration

Need for multiple licenses and registrations

Consumer and Investor Protection

Fraud, cybersecurity, privacy, and tax reporting obligations

Enforcement Environment

Increased supervision and enforcement actions

Regulatory uncertainty slows adoption of crypto custody solutions, especially for institutions. Many investors prefer regulated custodians to reduce legal risks and gain trust. As regulations evolve, providers must adapt quickly to avoid new dangers.

The dangers in crypto custody affect both individuals and organizations. Understanding these risks helps everyone make safer choices and protect their assets.

Risk Mitigation

Risk Mitigation

Choosing Custody Solutions

Selecting the right custody solution is a critical step for anyone holding crypto assets. Individuals and institutions should evaluate several factors to ensure their assets remain safe. Key criteria include strong security measures, such as private key management, cold and hot storage options, multi-signature technology, and hardware security modules. Compliance with regulations, including KYC and AML requirements, helps reduce legal risks. Insurance coverage protects against theft, loss, or custodian insolvency. Transparent fee structures prevent hidden costs, while user-friendly interfaces and provider stability build trust.

Institutions often look for additional features. These include fund segregation, operational controls, and regular third-party audits. Qualified custodians offer regulatory compliance, insurance, and institutional-grade security. Self-custody provides full control but requires technical skill and responsibility. Third-party custody offers convenience and oversight but introduces counterparty risk. Consulting with experienced brokers or service providers can help users navigate these choices.

Testing platforms with demo accounts allows users to assess functionality and responsiveness before making a commitment.

Best Practices

Adopting best practices can greatly reduce custody risk in crypto custody. Experts recommend distributing assets across multiple wallets to limit exposure if one wallet is compromised. Using a mix of cold wallets for long-term storage and hot wallets for daily transactions balances security and convenience. Hardware wallets store private keys offline, protecting them from online threats. Regular firmware updates and secure physical storage further enhance safety.

Implementing dual control procedures, such as multi-signature wallets, requires multiple approvals for transactions and reduces the risk of single points of failure. Enabling two-factor authentication adds another layer of protection. Users should store backups of private keys and seed phrases in secure, fireproof, and waterproof locations. Never sharing private keys and conducting thorough due diligence on vendors are essential steps. Institutions should establish governance oversight and consult with specialized insurance brokers to cover crypto-specific risks.

Neglecting these security measures can lead to irreversible loss of assets, as seen in past exchange failures.

Understanding and managing risk remains essential for anyone involved with digital assets. Both individuals and institutions should:

  • Evaluate insurance options and internal controls to protect against theft or loss.

  • Stay updated on new security protocols, regulatory changes, and industry best practices.

  • Invest in ongoing education to adapt to evolving threats and solutions.

Ongoing learning and strong risk management help users respond to rapid changes in the crypto landscape and build long-term confidence.

FAQ

What is the main cause of custody risk in crypto?

Private key loss or theft causes most custody risk. If someone steals or loses a private key, the crypto assets become unrecoverable. Strong security and careful management help reduce this risk.

How can someone reduce the risk of losing crypto assets?

Users can use hardware wallets, enable two-factor authentication, and store backups in safe places. They should never share private keys. Regular updates and strong passwords also help protect assets.

Are third-party custodians always safe?

Third-party custodians offer professional security, but they can still face hacks, fraud, or insolvency. Users should check for insurance, audits, and regulatory compliance before trusting a custodian.

What happens if a crypto exchange gets hacked?

If a crypto exchange gets hacked, users may lose their funds. Some exchanges offer insurance or partial compensation, but recovery is not guaranteed. Users should keep most assets in secure wallets.

Can lost crypto ever be recovered?

Lost crypto usually cannot be recovered. Blockchain transactions are final. If someone loses access to a private key, the assets remain locked forever. Careful backup and secure storage are essential.

 

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